FAQs
Credit Card FAQs
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General QuestionsExpand the links on the page with enter or space key.
Yes, you can make your payment online. Enroll now and make your payment any time. There are no fees charged for this service by Wells Fargo Financial Cards. However, fees may be assessed and billed separately by your funding provider and online service provider. Please contact those providers directly for more information.
Simply collect your statements for your other accounts that you
want to transfer and call our Customer Service
Department at 1-800-247-9215
to complete a verbal transfer of funds to your Wells Fargo
Financial Cards account. You may also have cash advances from your credit card account deposited into your checking account to write a personal check.
You can use your Wells Fargo Financial Cards credit card to
access cash at any ATM displaying the Visa® or
Plus® logos. You may also get cash by presenting
your credit card along with identification at most banks.
Yes, call our Customer Service Department
toll-free at 1-800-247-9215
for details on our electronic cash transfer program. Learn more about the
fastest way to get cash.
If you have a missing credit card, report it
immediately to our 24 hour Customer Service at 1-800-247-9215 and choose Option 1
. We will cancel your card and send you a new one.
With Visa®, you are 100% protected from promptly
reported unauthorized use of your card – no matter where
you shop.
Our Automatic Payment Plan
automatically deducts the minimum payment shown on your
statement. The payment will be deducted from your designated
checking or savings account and be credited to your account on
the due date shown on your monthly statement. Call our Customer Service Department toll-free at 1-800-247-9215 to enroll.
Our Customer Service Department is available 24 hours a day, 7
days a week. Call us toll-free at 1-800-247-9215.
Yes, you can access your account information online anytime to
view balances, available credit, current payments due and due
dates, amount and date of payments received, date of most recent
statement, current transactions, and previous statement information. Sign On
Product & Pricing Questions
Yes. Please read the terms and
conditions of your account for information regarding fees and
finance charges.
The initial annual fee will be
charged when your account is first used.
